Monday, April 22, 2019

Customer Service Plan Essay Example | Topics and Well Written Essays - 1750 words

Customer Service Plan - Essay Example inseparable CustomersOwner/CEO He wants the exit to be a success from every(prenominal) aspects and also wants uttermost sponsorship deals.Employee Teams (Internal)Sponsorship team They want to sign maximum fruitful sponsorship deals.Operations team They want proper coordination among the designers, models, technical staff, auditorium authority, etc.Hospitality team There motto is to take care of designers, models, guests, sponsors and to look by and by them in an coordinated manner along with the other two teams.Temporary staff They might be present if need be, to help in every activity, the teams tell them to perform.External Customers Designer They want their designs to be showcased in the best possible manner they would demand the best infrastructural support for the show.Sponsors They would want high slide by from the sponsorship amount they have spent and would demand the broadest mileage for their Brand.Guests Would want to be taken care of with delight in and proper concern.Current innovationsCustomer service can play a mainstay role in any industry in todays day and age, especially when differentiation in product offering has most shape commoditised. It is only out of the box customer service that can add value to your business. In the context of event solicitude customer service garners an extra connotation of importance, as event management deals with people and their expectations of a transcendent event experience from the company. Innovative customer service starts from proper planning about all the resources and also predicting the moot points along with possible areas of failure and taking care of them beforehand along with having chance backing...The event will take place on 5th June 2009, at TAFE Sydney Institute, Ultimo.The night would commence with a cocktail party and live entertainment. More than 150 guests will be invited, amongst those will be guests connected with the elan industry. T he event is a unique opportunity for the young designers as well as for the sponsors to connect with the modal value industry and its insiders.Customer service can play a key role in any industry in todays day and age, especially when differentiation in product offering has almost become commoditised. It is only out of the box customer service that can add value to your business. In the context of event management customer service garners an extra connotation of importance, as event management deals with people and their expectations of a superior event experience from the company.Innovative customer service starts from proper planning about all the resources and also predicting the moot points along with possible areas of failure and taking care of them beforehand along with having contingency supporting plans with adequate resources.Communication with the customer and logical assumption of the key necessities in terms of resources are key to its success. When all these come togeth er in perfect synchronization, customers are satisfied and there are possibilities of retaining them or gaining more business opportunities arise.

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